Computers, monitors, printers, scanners, electrical devices, fax and all-in-one machines can be returned for a full refund 14 days from purchase with original invoice, accessories and original packaging minus a 25 percent restocking fee. All returns must be unused, and contain all accessories and original packaging for us to accept it as a return. We reserve the right to not accept returns that are used or damaged by you. Defective items must be returned to the manufacturer for repair under the manufacturers warranty. We cannot accept opened software or memory for return. They must be returned to the manufacturer under warranty.

To arrange your refund or exchange, e-mail us at returns@actoff.com or call us at 800.298.1000 and let us know what you are returning for a RMA and we will contact you to schedule the return or exchange.